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FAQ's

1. I have already registered but I still cannot log in. Why?
Be sure to use a valid email address when registering your account. You will receive a confirmation if your registration is successful. Your account is still inactive at this point. To activate your account, kindly email us at support@sabongsports.com and request activation. Our Customer Satisfaction Officers or CSOs are more than happy to assist you.

2. What are the minimum PC requirements to view the video?
Operating System: Win XP SP2, Win Vista, Win 7/8;
Internet connection: wired connection at least 2Mbps;
Memory 4GB at least; Video Card: at least 2GB RAM with 512 bit for better viewing.

3. Can I view the video using my iPhone or iPad?
You can watch and play on our site thru your iPhone or iPad by using the App Puffin Browser which you can download on the App Store.

4. How do I make the video bigger?
The option to make the video bigger or go full-screen is not available.

5. Why is my video buffering?
Buffering is mainly caused by slow internet connection. To avoid buffering, we strongly recommend that you have at least 2Mbps download speed.

6. I can't log in and get "Username Already Taken" message. What should I do?
Due to unstable Internet Connection, you've been improperly disconnected to the server, but your username remained in the system. That is why when you login, the system prompts,"Username Already Taken". Email us at support@sabongsports.com to report the error.

7. How do I retrieve my password?
Your password cannot be retrieved. What you can do is send us an email with the email address you used for registration, requesting a password reset for the username concerned. Once done, you can now create a new password for your account.

8. Can I transfer points from my SabongSports account to my accounts on your other sites or to other players' accounts?
Yes. Just email us a transfer load request at support@sabongsports.com. The minimum transfer load amount is 1000 points. ONLY THE OWNER OF THE ACCOUNT can request for a transfer of points.

9. What is the function of the RELOAD button?
The RELOAD button functions as the REFRESH button for your points. Every time you place a bet, cancel a bet, or after the betting has been closed, or after a fight declaration, be it Meron Wins, Wala Wins, Draw, or Cancel, make it a habit to CLICK ON THE RELOAD BUTTON in order to update your points.

NOTE: ALL TRANSACTIONS ARE STRICTLY VIA EMAIL ONLY. ANY LOADING, WITHDRAWAL, OR TRANSFER LOAD REQUESTS MADE THROUGH TEXT, FACEBOOK, SKYPE, OVER THE PHONE, ETC., WILL NOT BE PROCESSED. EMAIL US AT support@sabongsports.com. OUR CUSTOMER SATISFACTION OFFICERS (CSOs) ARE MORE THAN WILLING TO ASSIST YOU.

SabongSports.Com Group Management may effect changes and/or updates to its system and/or terms and conditions without prior notice. All rights reserved. ® 2013.